top of page

Shipping Policy

Last Updated: 2026, June
​

Thank you for shopping with Woods and Beads Manila. We are committed to processing and delivering your orders as efficiently as possible. Please review our shipping policy below for information regarding order processing, delivery, and shipment support.

Order Processing

  • Orders are processed after payment confirmation, unless otherwise stated.

  • Processing times may vary depending on product availability, customization requirements, and order volume.

  • Personalized, customized, and made-to-order items may require additional preparation or production time.

  • Customers will be notified if there are any significant delays affecting their orders.

Shipping Coverage

We currently ship within the Philippines.

For international shipping inquiries, please contact us before placing an order to confirm shipping availability, applicable fees, and estimated delivery timelines.

Delivery Timeframes

Estimated delivery times begin once an order has been processed and dispatched.

Delivery timelines may vary depending on:

  • Delivery location

  • Courier schedules

  • Weather conditions

  • Public holidays

  • Peak seasons and high-volume periods

  • Other unforeseen circumstances beyond our control

All delivery estimates are approximate and are not guaranteed.

Shipping Fees

Shipping fees are calculated based on the delivery address, package size, weight, and courier rates.

Applicable shipping charges will be displayed during checkout or communicated prior to order confirmation.

Order Tracking

Tracking details will be provided when available once your order has been shipped.

Customers are responsible for monitoring shipment updates and ensuring that someone is available to receive the package at the provided delivery address.

Delivery Issues and Shipment Support

While delivery is handled by third-party courier partners, Woods and Beads Manila remains committed to assisting customers with shipment concerns and will make reasonable efforts to help resolve delivery-related issues.

If your order is delayed, arrives damaged, is incomplete, or appears to be lost in transit, please contact us as soon as possible and provide:

  • Order number

  • Recipient's name

  • Description of the issue

  • Photos of the package and items received (if applicable)

We will coordinate with the courier and investigate the matter to determine the appropriate resolution. Resolution timelines may vary depending on the courier's investigation process.

Please note that delivery schedules may occasionally be affected by factors beyond our control, including weather conditions, transportation disruptions, peak seasons, public holidays, and other unforeseen circumstances. While we cannot guarantee courier delivery times, we will do our best to keep customers informed and assist throughout the resolution process.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

Additional shipping fees may apply if:

  • An incorrect or incomplete address is provided

  • Delivery must be reattempted

  • The package must be returned and reshipped

Woods and Beads Manila is not responsible for delays resulting from inaccurate shipping information provided by the customer.

Customized and Made-to-Order Items

Many of our products are handmade, personalized, or created specifically for the customer.

Because of the custom nature of these products, processing times may be longer than standard ready-to-ship items. Estimated production timelines will be communicated when applicable.

Contact Us

For shipping-related inquiries or assistance, please contact:

Woods and Beads Manila
Email: woodsandbeadsmanila@gmail.com

We appreciate your support and look forward to creating something special for you.

bottom of page